Join our Reseller Program to sell our Personalized Jewelry on your website, We will offer discount on our website prices and based on selling following minimum quantity every month. We will provide you high resolution images of our product range, which you can upload on your website along with our brand name OROSILBER. We will ship worldwide and will provide Free Shipping in India.
One Time Payment of Rs. 6999 (US$100) is required (Lifetime Access, No Monthly or Annual Fees) to join the reseller program. We will refund the joining fee by adjusting against your orders. Please read our shipping, return, refund, drop-shipping terms & condition.
Discount levels are as follows:
Brass & Stainless Steel:
2 - 9 items 15%
10 - 24 items 20%
25 - 49 items 25%
50 - and above items 30%
2 - 24 items 15%
25 - 49 items 20%
50 - and above items above 25%
2 - and above items 5%
What will be shipping period?
Products which are in stock – we will shipped in 3 – 5 working days.
Personalized Jewelry - Almost all personalized jewelry range is ‘make to order’ and hence needs manufacturing time. Please allow us a minimum of 15 - 21 business days for the same.
Custom Made Products - Almost all customized products are ‘make to order’ and hence needs manufacturing time. Please allow us a minimum of 21 - 30 business days for the same.
What are the Payment Terms?
Payment is required 100% in advance with confirm purchase order; goods cannot be manufacturer or released without full payment is reflecting in the Orosilber bank account.
What payment options are available?
Orosilber accepts electronic payment via RTGS / NEFT / Credit Card / Debit Card / Direct Deposits into an Orosilber bank account in Indian Rupees.
International Shipping Payments to Orosilber must be made in US Dollars by TT or Pay Pal.
Who pays bank charges associated with TT or Pay Pal payments?
Orosilber will pay its local bank TT charges
The customer/partner must pay their local bank TT charges, corresponding bank charges and Pay Pal charges. Please ensure you advise your bank to do this to avoid delays as a result of goods being withheld due to short payments received.
For courier deliveries:
Please ensure you provide a delivery address, where someone will be available to receive the delivery between 9.00am and 8.00pm, Monday to Saturday. If the couriers are unable to complete a delivery due to nobody being present, then you have to contact Courier Company directly to arrange a re-delivery. If you do not contact the couriers within 2 days, the goods will be returned to our warehouse and a re-delivery charge may be applicable to your order.
Orosilber Drop Shipping retains ownership of all items until they have been delivered to the recipient (either directly, or by leaving them in a safe place or with a neighbour). Once your goods have been delivered, the risk of damage or loss of the item passes to the recipient.
Shipping: Orosilber cannot ship to a post box number or military base.
International drop Shipping: If you submit an order for international shipment, you agree to assume responsibility for any customs, brokerage, foreign taxes, custom duties, or return shipping fees that your customer fails to pay.
Tracking Orders: Tracking information is available for most orders when we initiate shipment. Shipment initiation typically takes place between 4pm and 8pm, Monday through Saturday excluding holidays.
Errors: Unless Orosilber is the cause of the error, Orosilber will charge merchants for shipping. Shipping errors include shipment refusal by you or your customer, incorrect address, address change and failed delivery. Shipping error charges include return shipping costs, address change/correction charges and any costs for reshipment. A Rs. 100/- fee applies for all label corrections or re-routing requests, whether successful or not.
Shipping Damage: Orosilber will not be responsible if product is damaged by the shipping carrier, however we will assist in the claims process provided the merchant agrees follows all of the procedures:
Returns Policy: We are wholesale supplier and having own policy on returns, you will have to adhere to our return policies. To see our Returns Policy.
Orosilber accepts returns only within 7 days after shipment delivery. Only approved returns are accepted. The buyer is responsible for return shipping expenses as well as all other shipping expenses under all circumstances.
All returned non-defective merchandise must be in original purchase condition, unused with the original packaging intact and include the original packing slip to be eligible for credit. All returns that are eligible for credit are subject to 10% restocking fee. Orosilber will issue credit upon approval of returned merchandise. Orosilber will not issue credit for unpaid merchandise. Orosilber will not issue credit for returned merchandise damaged in shipment.
Custom orders cancellations or changes:
Orders once placed are processed after 24 hours from date /time of purchase. Any modification in the product / customization, or cancellation and full refund of online orders will be accepted within first 24 hours of date/time of purchase only.
Refund requests are accepted for any item which is damaged during shipping or has a manufacturing defect. As this is custom made orders so you can't request for refund.
Refund requests for product mismatch arising due to errors in spelling, or mention of wrong ring size or any other incorrect customizable property specified while placing the order online shall not be accepted.
Orosilber does not take any responsibility for items gone missing or lost during the transit. Orosilber reserves the right to change the terms and conditions at anytime without any notice.
Guarantee: All products offered by Orosilber are supplied with 12 month manufacturer's guarantee but cannot be returned after fourteen days unless it is found to be faulty.
Pricing: All Prices are subject to change without prior notice. Prices shown on our website are Max Retail Price.
Working days: Please note a working day is any day other than weekends and Bank or other Public Holidays.
Images: Product images are for illustrative purposes and may differ from the actual product.
Participation: Orosilber reserves the right to cancel drop-shipping account or revoke drop shipping account of any member at any time. In the event drop-shipping account is revoked or denied the said member will have no legal right to use any images owned or created by Orosilber.
Responsibility: Orosilber is in no way responsible or liable in any way for your sites success, the accuracy, or legality of its content and operation.
Termination – Drop-Shipping account may be terminated at any time by providing written notice to the other party by mail or fax to the current address on record of their intent to cancel. It is the sole responsibility of the account holder to verify receipt and processing of the Drop-Shipping account cancellation. All terms of this agreement will remain in full force and effect until the actual cancellation is received and acknowledged.
Copyright & Trademark Notice - Orosilber logos and images are under copyright and are exclusively designed by Orosilber. Orosilber images may not be copied or used without the explicit authorization of Orosilber. The Orosilber designs may not be copied or re-created by you at any time. Orosilber will pursue all legal avenues available when our copyrights are broken and or our designs are copied and re-created fraudulently. Orosilber designs are considered original works of art under Trademark laws and may not be copied by other designers without legal repercussions.
Governing Law and Jurisdiction
These terms of sale and the supply of the goods will be subject to Indian law and the Delhi courts will have jurisdiction in respect of any dispute arising from the contract.
These policies, terms and conditions are subject to change without notice. The responsibility to remain familiar with Orosilber policies, terms and conditions is yours. Please check www.orosilber.com periodically for updates, changes and revisions to our policies, terms and conditions.
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